We pride ourselves on our ability to process and ship orders as quickly as possible, but as a result it may not be possible to cancel your order, as it may have already been processed through our warehouse.
If your order is successfully cancelled, you will receive a cancellation confirmation email. We'll issue your refund right away, but it may take 10 - 12 business days to reflect on your statements.
Any orders that are unable to be cancelled will have to be treated as a return and the customer will be responsible for all applicable fees.
To submit a cancellation request, please email firstname.lastname@example.org
Note that we can't redirect orders once they already on their way to you. Please check that your order and shipping address are correct when placing your order.